Use the right council for your address
Hull City Council is the local authority for the city. Neighbouring places including Cottingham, Hessle and Anlaby are served by East Riding of Yorkshire Council. Postal wording alone is not a reliable way to decide which council handles a service.
Start with the relevant council’s official website for bins, housing, benefits, schools, roads or planning. This directory is independently published and cannot deal with council requests or emergency reports.
Find a local point of connection
Libraries, community venues, places of worship and local charities can all be useful starting points when you are new to the city. Ask what is open to the public and whether an activity needs advance booking or a referral.
A programme can change with staffing and funding. Contact the organisation before travelling, particularly if you need a quiet session, step-free access, an interpreter or a particular kind of support.
Young people, learning and skills
Hull organisations such as The Warren, NAPA, CASE, HBTC and McArthur Dean support different kinds of learning, creative activity or training. Their eligibility rules and purposes differ, so choose the organisation that matches the person’s age and goals.
For a course or apprenticeship, ask about entry requirements, support needs, attendance and any costs. Do not assume that every organisation accepts drop-in visits or that every advertised opportunity is currently taking applications.
Looking for wellbeing support
Counselling and wellbeing providers can explain their own services, fees and availability. Check the practitioner’s experience and the type of support offered rather than choosing from a short description alone.
For urgent medical concerns, use NHS services rather than a directory enquiry. NHS 111 can help when you need medical advice and are unsure what to do; call 999 for a life-threatening emergency.
Help keep local information useful
If your club, charity or community group welcomes Hull residents, give people a clear description of what you do, where you meet and how to make contact. Include access information and any age or membership restrictions.
Already listed? Use the contact or owner-update options to tell the publisher about a change. Do not send confidential case details, health records or other sensitive information through a general directory form.
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